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Business Continuity Plan Disclosures
CRT has developed a Business Continuity Plan on how we will respond to events
that significantly disrupt our business. Since the timing and impact of
disasters and disruptions is unpredictable, we will have to be flexible in
responding to actual events as they occur. With that in mind, we are providing
you with this information on our business continuity plan.
Contacting Us - If after a significant business disruption you cannot contact
us as you usually do, you should call our general number (203) 569-6400. If you
cannot access us through either of those means, you should contact our clearing
firm, Pershing LLC, directly to process limited trade-related transactions,
cash disbursements and security transfers. Instructions to Pershing must be in
writing and transmitted via facsimile or postal service as follows:
Pershing LLC
P.O. Box 2065
Jersey City, NJ 07303-2065
Fax: (201) 413-5368
For additional information about how to request funds and securities when your
CRT professional cannot be contacted due to a significant business
interruption, please visit the About Pershing section of the Pershing web site
at HYPERLINK "http://www.Pershing.com/about.htm" www.pershing.com/about.htm or
call (201) 413-3635 for recorded instructions. If you cannot access the
instructions from the web site or previously noted telephone number, Pershing
may be contacted at (213) 624-6100 extension 500 as an alternate telephone
number for recorded instructions.
Our Business Continuity Plan - We plan to quickly recover and resume business
operations after a significant business disruption and respond by safeguarding
our employees and property, making a financial and operational assessment,
protecting the firm's books and records, and allowing our customers to transact
business. In short, our business continuity plan is designed to permit our firm
to resume operations as quickly as possible, given the scope and severity of
the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission
critical systems; financial and operational assessments; alternative
communications with customers, employees, and regulators; alternate physical
location of employees; critical supplier, contractor, bank and counter-party
impact; regulatory reporting; and assuring our customers prompt access to their
funds and securities if we are unable to continue our business.
Our clearing firm, Pershing LLC, backs up our important records in a
geographically separate area. While every emergency situation poses unique
problems based on external factors, such as time of day and the severity of the
disruption, we have been advised by our clearing firm that that its objective
is to restore its own operations and be able to complete existing transactions
and accept new transactions and payments within four (4) hours. Your orders and
requests for funds could be delayed during this period.
Varying Disruptions - Significant business disruptions can vary in their scope,
such as only the building housing our firm, the business district where our
firm is located, the city where we are located, or the whole region. Within
each of these areas, the severity of the disruption can also vary from minimal
to severe. Our recovery time objective for business resumption, including any
necessary relocation of personnel or technology is four (4) hours. This
recovery objective may be negatively affected by the unavailability of external
resources and circumstances beyond our control. In the event of a significant
disruption we plan to notify you through our website HYPERLINK
"http://www.crtllc.com" www.crtllc.com. If the significant business disruption
is so severe that it prevents us from remaining in business, we will assure our
customers prompt access to their funds and securities.
For more information - If you have questions about our business continuity
planning, please contact us at (203) 569-6400.
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